Software Inside Sales Representative

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Demco has been serving libraries and education communities for more than 110 years and is the leading source for solutions to support lifelong learning and enrichment. Our software solutions empower libraries to foster community engagement by improving accessibility to their offerings and positioning them as hubs of community learning and engagement.

We are currently looking for a passionate and experienced sales professional to assume the role of Demco Software Sales Representative. The ideal candidate will grow Demco Software sales by identifying customer issues and, as a subject matter expert on our software solutions, match the customer’s needs with the appropriate solution. Daily responsibilities include the following:

  • Identify software solutions that meet and exceed customers’ expectations.
  • Build strong customer relationships through effective phone, email and chat line communication.
  • Achieve annual booking and lead qualification targets.
  • Manage opportunities and daily activities in the CRM system.
  • Process quotes and orders in the ERP business system.
  • Increase customer and industry knowledge by attending sales meetings, training sessions and more.

Qualified candidates must possess a degree in Business or Sales or have equivalent work experience. One to three years of sales experience is required, with experience in software sales preferred. Proficiency in Microsoft Word, Excel, Outlook and CRM required.


Aside from our competitive salary plan, Demco offers many insurance options, including health, dental, life and disability; paid time off; and a generous retirement plan that includes profit sharing. We also commit to your personal growth through exciting benefits such as tuition reimbursement, assistance in community giving, health and wellness reimbursement, scholarships for dependent children and many more. Join our team and find out why our average length of service is more than 15 years.

Work Culture

Demco is headquartered in Madison, WI. Our work atmosphere is collaborative, inclusive and embraces the growth mindset. We pride ourselves on providing exceptional services and solutions for our customers while having fun. Our work is driven by coworkers who are customer-focused and have a true interest in addressing customer satisfaction, and our leaders are passionate about coworker engagement and take a personal investment in developing the talent of our teams.  

Location: Madison, WI
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